Privacy policy
Privacy Policy — EloNMX
EloNMX respects your privacy and uses your information only as necessary to operate our store, provide personalized products, process orders, and support customers.
Information we may collect
- Name, email address, phone number, billing and shipping information
- Order and transaction information
- Photos and personalization information you upload
- Communications with customer support
- Device, browser, cookie, and website usage information
Payment information is generally processed by our payment providers and Shopify rather than stored directly by EloNMX.
How we use information
We may use your information to:
- Process and fulfill orders
- Create personalized artwork from your uploaded photos
- Send artwork proofs for approval
- Provide customer support
- Prevent fraud and improve store security
- Operate and improve our website
- Send marketing communications where permitted
Uploaded photos
Photos submitted for personalization are used to create and fulfill your custom order. They may be shared with service providers involved in artwork preparation, printing, storage, or fulfillment only as necessary to provide the service.
Service providers
We may work with providers such as Shopify, Printify, payment processors, shipping carriers, email providers, analytics services, and cloud infrastructure providers.
Your choices
You may contact us regarding access, correction, or deletion of personal information where applicable.
Cookies
Our website may use cookies and similar technologies for checkout, security, analytics, preferences, and marketing.
Contact
For privacy questions, contact: